Reference

How mawarselot Handles Your Personal Information

Your account data — from login credentials to wallet transactions via DANA, OVO, and GoPay — is handled with clear purpose and kept only as long as necessary.

Account Data ProtectionDANA · OVO · GoPay Transaction PrivacyCookie & Device ControlsYour Right to Access or Delete Data

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What This Privacy Policy Covers

mawarselot Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on mawarselot, we collect the information needed to verify your identity, process deposits through DANA, OVO, or GoPay, and keep your account secure. This includes your registered name, contact details, device identifiers, and transaction records tied to your e-wallet. We do

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not sell this data to third parties. Retention periods follow applicable local regulations — account data is kept while your account remains active and for a defined period after closure, as required by law. Access to your data is restricted to authorised internal teams handling account
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support, payment verification, and security review. Where local law in Indonesia permits, you may request a copy of your stored data or ask us to correct inaccurate records by contacting our support team directly. Availability of certain account features depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what data we hold, correct a detail, or ask us to remove your account information, our support team handles these requests directly. Reach us through live chat, email, or your in-account message centre — we aim to respond to all data-related queries within a reasonable timeframe. Players in Batam and across Indonesia can use the same channels for account and privacy queries.

Live Chat Open the chat widget from any page while logged in. Describe your data request and our team will confirm receipt and next steps promptly.

Email Support Send your request to our support address from the email registered on your account so we can verify your identity before processing any data change.

In-Account Message Centre Log in, go to account settings, and use the message centre to submit a formal data access or deletion request with a written record attached.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are built into how we operate — not added as an afterthought. Every data practice described here applies to your account from the moment you register.

Encryption in Transit and at Rest

All data exchanged between your device and our servers — including DANA, OVO, and GoPay transaction details — is encrypted using SSL. Stored account records follow the same standard.

Cookie and Device Controls

We use session cookies to keep you logged in and analytics cookies to understand how the account area is used. You can adjust cookie preferences from your browser settings at any time.

Data Retention and Deletion

Active account data is retained while your account is open. After closure, records are held only as long as required by applicable Indonesian regulations, then permanently deleted.

Requesting Access or Corrections

You have the right to ask what personal data we hold and to request corrections. Submit your request via live chat or the in-account message centre and we will respond with the relevant details.

Common Questions About Your Privacy on mawarselot

These are the questions we hear most often about how personal data is handled. If your question is not covered here, reach out through live chat or the in-account message centre.

We collect your name, contact details, and device information at registration. Once you link a payment method like DANA or OVO, related transaction references are also stored for verification purposes.

No. Your e-wallet transaction data is used only for deposit and withdrawal processing and internal account reconciliation. It is not sold or shared with unrelated third parties.

After account closure, we retain records for the period required under applicable Indonesian regulations. Once that period ends, your data is permanently deleted from our systems.

Yes. Submit a data access request through live chat or the in-account message centre using your registered contact details. We will verify your identity and provide the relevant records.

Contact our support team via live chat or email from your registered address. Clearly state what you want corrected or removed and we will process the request in line with applicable local law.

We use session and analytics cookies to support account functionality and improve the experience. You can manage or disable non-essential cookies through your browser settings at any time.

How mawarselot Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Account Data

Common Questions About Your Privacy on mawarselot

01 What personal data does mawarselot collect when I register?

02 Is my DANA, OVO, or GoPay transaction data shared with anyone?

03 How long does mawarselot keep my account data after I close my account?

04 Can I request a copy of the data mawarselot holds about me?

05 How do I ask mawarselot to correct or delete my personal information?

06 Does mawarselot use cookies, and can I control them?

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